Two months in the past we received the awful news that our 12 year outdated grandson had been strike by a truck and killed. We necessary to get from PA to CA as rapidly as possible. It absolutely was Thankagiving 7 days, the worst 7 days in the 12 months to journey by Hotwire, we were being capable to get reservations the following morning on American, not the airline on which we commonly travel.
I would favor to fly this Monday vs Sat but was advised I might be billed a fee. That’s extraordinary , considering I have already been flying with American for more than 6 yrs and would in no way contemplate flying with anybody else ever.
I did not have any baggage to check! Why does AA Purchaser Service keep on to lie about motives which the flight was overbooked? The ticket agent advised me the flight was overbooked.
I have normally been a loyal buyer to AA and don't feel any of your respective buyers ought to be addressed In this particular manner!
Thank you for making contact with American Airlines Shopper Relations. This can be an automatic acknowledgment, supplying me a chance to share along with you right away what is happening using your concept.
I attempted getting in touch with AA for restitution and acquired a “form letter†apologizing for my encounter.
After i arrived within the airport I requested equally for the ticket counter, whenever we checked our bags, and during the Admirals Club to verify that we ended up in Business enterprise Course. Equally times I had been explained to we were in Company. My Boarding Pass confirmed seats 16A and 16B, as this is just one row behind Small business, I did not recognize until eventually I boarded that we were truly in Coach.
I flew from Tampa to Chicago in a very click site 737. Thanks for Row seven for handicap. In my 83 years I have had the two knees replaced, stroke, open up coronary heart operation in addition other problems. Currently being 6’four″ I really want the leg space. I applied the restroom up entrance as well as the 737 has a challenge—usage of the rest room bowl. The toilet lid and seat ought to stay awake when lifted. I needed to use my knee to maintain them up. As a result of curvature of your ceiling and the distance to the rest room I had to angle my system heavily ahead to employ the facility which meant I couldn't see what I had been performing.
She was wonderful And that i hope she's over the flight upcoming spet Once i am going back again to St Thomas Many thanks Mike
We landed in time and were being very pleased which the ride was easy and painless. After we produced it to baggage claim, the carousal stopped and about 1/2 in the passengers acquired their luggage. There were so Many people waiting for our baggage. Numerous of us went to the AA to elucidate which they required to do a thing.
Once i got for the complimentary lodge that American set up for me, I identified as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were accessible on USAIR. She advised me there have been no open seats on any in the early USAIR flights. I had been online and could see that there were offered flights. I in fact booked a flight to prove it to her.
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